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4.8

I have actually had several good interactions with pet well-being. The only thing that made me search for complaints is that my review of the hyperthyroid gold supplement wasn't published, and I wonder if it's because it was not a 5-star review.

I posted that although I caught my cat's hyperthyroidism very early, and had great communication with Jane the vet as well as customer service, the product did not stop the progression of my cat's disease. It controlled her symptoms and made her more comfortable, however her thyroid enlarged to the point she was coughing / gagging on it.

I ultimately had to take her off hyperthyroid gold and switch to using the pills. I'm nervous about using the pills as we know that kidney disease tends to come on the heels of getting hyperthyroidism under control, so we're keeping our fingers crossed.

Anyway, I only wanted to post that the product controlled only symptoms and not the progression of the disease in my case, so that others could continue to monitor their cats and watch out for the coughing.

I gave the product a 3-star review because it controlled symptoms but delayed having to use the pills for almost six months, which is a different experience than many of the 5 star people.

I now wonder if they just edit out some of the less-favorable reviews? There are a few on there, so maybe my review disappearing was a coincidence?

Reason of review: 3 star review was either deleted or not posted.

Monetary Loss: $20.

Preferred solution: please cross-post this honest review of thyroid gold cat.

Pet Wellbeing Pros: Great service.

Location: Victoria, British Columbia

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Guest

I am about to do same.

CSR-Manager

Hello,

Thank you for your positive comment regarding your interactions with our staff - we do try our best to provide knowledgeable information and a good experience to all new customers and existing clients.

We do apologize if you feel that the review you posted was filtered in any way whatsoever.

All reviews that are submitted on our website are processed and posted through a third-party company so as to reduce bias in the product reviews and ratings. The only reason why a review may not be posted is if it contained inappropriate language and/or if it was spam. It appears that if your review was not posted it may have slipped through the cracks, and again, we do apologize for that as that was surely not the intention.

In regards to Thyroid Support Gold, yes, the supplement is more of a supportive formula to help manage the symptoms of hyperthyroidism rather than a cure or treatment for the disease - it is recommended as an "effective natural support for feline hyperthyroidism".

The formula contains select herbs to help support a balanced, and normal thyroid, as well as supporting related systems that may be affected by the disease - such as the cardiovascular and nervous system.

Helping to balance the thyroid, and thus the symptoms, helps to promote comfort and well being in your cat but it can not eliminate the condition itself.

I hope that answers your concerns, but if not, please feel free to contact customer service at 1-87*-633-2401.

Thank you very much, Customer Service

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